Testimonials
Why not join our list of satisfied customers who have
placed their trust in us. Meeting our customers
expectations is our #1 priority and it all starts by
contacting us to discuss
your specific needs.
"You can add me as a happy customer, and one who will
return if necessary. After my Grundfos pump packed it
in, I talked to Daryl about a replacement, or possibly a
Taco substitute. After discussing the situation, Daryl
steered me to an alternate and much cheaper Grundfos
unit. It arrived lightning quick, I installed it per his
advice, and it works great. It's a pleasure to deal with
someone knowledgeable, helpful and friendly with good
advice and great service. You can add this to the
testimonials page, Daryl".
- Bob Bogash Hansville,
Washington
"Thank you very much.
I received the boilers and vent kits. I am recommending
you guys online at boilerroom.com every chance I get. I
have 4 brothers and one sister that are as handy as me,
and there is no doubt they will all order through you
guys. Within the next two months, my father will
be purchasing two boilers through you also. He has
already agreed to do so, but is working on getting his
radiators first. You
guys are really great with the customers and your
technical advice is excellent." "Your website is very
commendable and that is what attracted me to deal with
you guys. It is set up very well, it includes prices
and also has all the technical information, like boiler
manuals and brochures on the corresponding pages."
"Good luck in the future. You guys are
apparently one of the very best, and I hope that
consumers recognize you guys as such. If you ever
need a reference or a recommendation, please feel free
to give them my name, Marianne OGrady and my cell phone
number 347-739-7036. I will recommend you
guys every chance I get. I am very grateful that
you made it more affordable for me."
- Marianne O'Grady
"I'm an established Architect
in California, and have an good ole AO SMITH BOILER and
radiant heat in my home I've been in since 1949. I
added a room on the home with a concrete slab and
decided after it was done to add radiant. I called and
spoke with Daryl the owner and immediately found a new
friend. We spoke many mornings at length on the best way
to retrofit. We came up with an ingenious system! This
person is absolutely fantastic. I purchased a whole new
system to replace the old and I feel like a kid with a
toy. Their costs are the best anywhere and the service
is impeccable! And shipping was FREE. I can't say
enough about this company. In this day of big companies
and the fast buck, they are a wonderful throwback to the
gracious mom and pop store. Thanks again! Phone
925-930-9241 - Alan G.
Estrada
"Just a short note to say thanks again for the
great customer service in replacing the universal sensor
on my Tekmar 256 boiler control. Even though I threw
away the old one because it had failed you still sent me
another at your cost in very quick order. The unit
works great and, with the anticipated cost of gas for
this heating season, will probably pay for itself this
year! Again, thanks for the super service not to
mention the great price! It is companies like
yours that reaffirm my faith in e-commerce and offset
those who would choose not to respond or simply say
"tough luck". I highly recommend your company to anyone
looking for Tekmar or any of the other companies that
you represent."
"Thanks again and keep up the good
work!"
- Jeff Doyle Malden, MA
"I would just like to
thank you again for the outstanding service and
equipment you've provided for my little house in the
country...As you know, we have an 8' plus or minus frost
line and it was difficult to decide how to do a heating
system and what kind to use since I did not want to have
a basement or garage attached. Kind of weird for here,
I know."
"Daryl, you were exceptional in guiding me
through the different types of boiler systems available
and making sure I didn't overspend for a bigger system
than I needed. Marty was amazing with all the help he
provided setting up the system guidelines and materials
layout so that I could utilize one boiler to heat both
the house and garage. It was a big space and money
saver for me."
"When it was -11 and the windows were
still not all installed (only covered with typar), the
contractors were amazed that they could work in short
sleeves. The house and garage are toasty warm and the
boiler is not running constantly. The separate zones
you helped set up are working great."
"The HVAC
contractors were also amazed at the value added service
you both gave and how reasonable the equipment and
materials were. In fact my contractor could not
purchase the same quality equipment or materials at a
lower cost in our area and he was pushing hard to find
equal valued materials on the internet. He had not
found anyone or place that gave the value added service
you provided." "You go above and beyond expectations
and the equipment is efficient, quiet, reliable and
economical to operate." "Again, thank you for your
outstanding service, expertise and just general pleasure
in doing business."
- Pam Terry Roseau, MN
"Thank
you for all your assistance and certainly your
expertise. You always made yourselves available for a
question and took the time to answer it, it's so nice to
deal with people who know their trade. I'm glad I hooked
up with guys."
- Michael Aresenault Tewksbury, MA
"I'd like to send out a very big thanks to your
organization. In October I purchased 4- 250' foot rolls
of 1/2" kitec with 8 fittings. There was a mix up in
getting the order out and after a phone call to the
folks on your end, I'm sure they went through great
lengths to get the order out and sent it via next day at
no extra charge."
"This is excellent customer service for an
established customer, but I was a first time do it
yourselfer and got the same red carpet treatment, for an
internet order. This is simply amazing in this day and
age."
"I was extremely happy with the Kitec product and
have sent everyone who has asked, and some that haven't
asked, to your website for any radiant heat products.
Thanks very much. " - Andy Kelly Dubuque,
IA
"Finally got a chance to thank you for your
assistance in helping me select the right boiler for my
application and your expertise in answering installation
questions. I am very happy with my trinity wall mount
boiler and the efficiency of providing both heat for my
radiant floor system and domestic hot water. I have a
radiant floor project coming up in a few months and i
look forward to working with you on that. I would highly
recommend you to anyone in need of any of the products
you sell." Phone 845-338-0320 - Ernie Germano Ulster Park,
NY
"Daryl, I wanted to express my thanks, first for
the extra effort on getting my boiler/accessories to me
and secondly, for crediting my account for the returned
(unused) part. It was a pleasure doing business with you
and you can be assured that I will recommend your
company to anyone I know looking for heating products.
Feel free to use this if you would like. God Bless"
- Dan Sabol Ovid, NY
Daryl,
Just got to tell how happy I am with the boiler you sent
up to me.
Last year my heat bill from middle of January to middle
of February was $441.00. I got my bill for the same
period for this year the other day and my bill was
$164.00. Wow!
I know that there are factors that could have made it
higher, but still. I haven't paid over $200.00 in a
heat bill since conversion in mid-November this winter.
Usually I have five/six months where the bill is over
$200.00.
Thanks again.
Dean Kalbfleisch Anchorage, AK
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